Privacy Policy | Furnature Restoratio

A legal disclaimer

At Jacque & Audrey's, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our services.

Information we collect

We may collect the following types of information:
•    Personal details: Name, email address, phone number, billing and shipping address.
•    Order information: Purchase history, payment details (processed securely via third‑party providers).
•    Website usage data: Cookies, IP address, browser type, and pages visited, to improve your experience.

How we use your information

Your information is used to:
•    Process and deliver your orders.
•    Communicate with you about purchases, returns, and customer support.
•    Send updates, promotions, or newsletters (only if you opt in).
•    Improve our website, services, and customer experience.

Sharing Your Information
We do not sell or rent your personal data. We may share information only with:
• Trusted service providers (e.g., payment processors, couriers) to complete your order.
• Legal authorities if required by law.

Data Security
• We use secure payment gateways and SSL encryption to protect your information.
• Access to personal data is restricted to authorised staff only

Data Retention
• We retain customer records only as long as necessary to fulfill orders and comply with legal obligations.
• You may request deletion of your data at any time by contacting us.

Cookies
Our website uses cookies to:
• Enhance browsing experience.
• Track website performance and analytics.
You can disable cookies in your browser settings, though some features may not function properly.