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Terms & Conditions

A legal disclaimer

These Terms & Conditions govern the use of our website and the purchase of products or services from Jacque & Audrey’s. By accessing our site or placing an order, you agree to be bound by these terms.

Terms & Conditions 

Welcome to Jacque & Audrey’s. These Terms & Conditions govern your use of our website and the purchase of our restored furniture. By accessing our site or placing an order, you agree to be bound by these terms.

 

1. General Use of the Website

  • You must be at least 18 years old to place an order.

  • All information you provide must be accurate and complete.

  • You agree not to misuse our website, including attempts to disrupt service or copy content without permission.

 

2. Products & Services

  • We specialise in restored furniture; each piece is unique and may show natural variations.

  • Product descriptions and images are provided as accurately as possible, but minor differences may occur.

  • We reserve the right to refuse service or cancel orders if necessary.

 

3. Orders & Payments

  • Orders are confirmed once payment has been received.

  • We accept major payment methods as displayed at checkout.

  • Prices are listed in GBP and may change without notice.

 

4. Shipping & Delivery

  • Please refer to our Shipping Policy for full details.

  • Delivery times are estimates and may vary depending on location and courier availability.

  • We are not responsible for delays outside our control (e.g., courier strikes, extreme weather).

 

5. Returns & Refunds

  • Returns are accepted under the conditions outlined in our Returns Policy.

  • Customers must notify us within the stated timeframe if they wish to return or exchange an item.

  • Refunds will be processed once the item is received in its original condition.

 

6. Limitation of Liability

  • Jacque & Audrey’s is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the value of the item purchased.

 

7. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of Jacque & Audrey’s.

  • You may not copy, reproduce, or distribute our content without prior written consent.

 

8. Privacy & Data Protection

  • We respect your privacy and handle personal data in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your information as described.

 

9. Changes to Terms

  • We may update these Terms & Conditions from time to time.

  • Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

 

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:
jacqueandaudreysinfo@gmail.com

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